Legal
Privacy Policy
This policy explains how QRide Assist collects, uses, and protects your information.
Overview
QRide Assist provides QR code powered vehicle experiences for automotive dealerships and their shoppers. This Privacy Policy describes how QRide Assist collects, uses, and shares information when you interact with our websites, marketing pages, dealership QR experiences, and the QRide Assist platform (collectively, the "Services").
By using the Services, you agree to the collection and use of information as described in this policy.
QRide Assist is operated by Oz Marketing, located at:
450 N Main St
Layton, UT 84041
United States
Information We Collect
Information You Provide
- Name
- Email address
- Phone number
- Dealership information (organization name, location, rooftop count)
- Messages, support requests, or form submissions
- Vehicle inquiry information submitted through QR code experiences
When shoppers submit a vehicle inquiry through a QR code experience or vehicle page, the information provided is sent directly to the dealership associated with that vehicle so the dealership can respond to the inquiry.
Information We Collect Automatically
- Usage data such as pages viewed, actions taken, and QR scan events
- Device information including IP address, browser type, device type, and operating system
- Cookies and similar technologies used to maintain functionality and analyze usage
How We Use Information
- Provide, maintain, and improve the Services
- Facilitate vehicle inquiries between shoppers and dealerships
- Respond to support requests and communications
- Analyze usage trends and platform performance
- Send operational communications such as service notifications, account updates, and security alerts
SMS Notifications
Dealership User Alerts
QRide Assist sends SMS alerts to registered dealership users and their employees for operational purposes. Messages may include:
- QR scan alerts when a shopper scans a vehicle QR code
- Help request alerts when a shopper submits a vehicle inquiry
Phone numbers are collected during account registration or when dealership administrators add users to their dealership account. Consent is collected through an unchecked opt-in checkbox that must be selected before saving a phone number.
These SMS alerts are used only for operational purposes and are not used for marketing or promotional messages.
Vehicle Shopper Contact Consent
Shoppers who provide a phone number through a QR code vehicle inquiry form consent to be contacted by the dealership regarding their vehicle inquiry, which may include phone calls or text messages. The shopper's contact information is passed to the dealership so the dealership can communicate directly with the customer. QRide Assist does not send text messages to shoppers. Consent is collected through an unchecked opt-in checkbox that must be selected before submitting.
Message frequency varies based on platform activity. Message and data rates may apply.
Users may opt out at any time by replying STOP. For assistance, reply HELP or contact support at support@qrideassist.com.
Text messaging originator opt-in data and consent will not be shared with any third parties.
Consent to receive SMS messages is not required to use the QRide Assist platform.
Vehicle Shopper Communications
When a shopper submits a lead or inquiry through a QR code vehicle experience or related form, the contact information provided is transmitted to the dealership associated with that vehicle so the dealership can respond.
Dealerships may contact shoppers regarding their inquiry, which may include phone calls, emails, or text messages. Message frequency varies and message/data rates may apply depending on the shopper's mobile carrier.
QRide Assist acts as a technology platform facilitating the connection between shoppers and dealerships and does not control dealership communication practices.
Data Retention
We retain personal information for as long as necessary to:
- Provide the Services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no system can guarantee absolute security.
Your Choices
- Opt out of marketing emails using the unsubscribe link
- Request access, updates, or deletion of your information
- Control cookie usage through browser settings
Requests may be submitted to support@qrideassist.com.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Mailing address:
Oz Marketing
450 N Main St
Layton, UT 84041