Security

Overview

QRide is built to help dealerships connect shoppers to vehicle details while keeping customer data protected. This page outlines our security approach at a high level. If you need details for vendor review, contact us.

Data Shared With CRMs

When a shopper requests help or submits a lead, relevant customer information can be transmitted to the dealership CRM or other systems you configure. You control which integrations are enabled.

Security Safeguards

• Administrative and technical controls to protect access to systems and data.
• Secure software practices and routine maintenance for platform reliability.
• Monitoring for service availability and operational issues.

Access Controls

• Role-based access to restrict administrative actions.
• Account permissions aligned with dealership responsibilities.
• Auditability and review support on request.

Data Retention

We retain data only as long as needed to provide the Services, meet legal obligations, resolve disputes, and enforce agreements. Retention specifics are available upon request.

Incident Response

We investigate and respond to security issues with urgency and will notify customers as appropriate. If you believe you have found a security issue, please contact us right away.